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General conditions

CONSENT TO THE USE OF PERSONAL INFORMATION
Complying with Italian Law art. 13 of D.L. 30.06.2003 n. 196, all the personal data of our customers will be processed with information and manual systems, to fulfill tax obligations. As the customer arrives, identity papers will be requested to register the presence and to communicate the presence list to the police.
TRAVEL TAX

Since January the 1st 2012 the city of San Gimignano introduced travel tax to pay from March the 1st to October the 31st of every year equal to € 1,50 for every person per day, until a maximum of 10 days. Children under 12 years old are dispensed with this tax.

GENERAL CONDITIONS FOR "LA ROCCA APARTMENT"

Customer can have the apartment from 14:00 hour of the day estabilished (arrival day). If the apartment is available before this hour, the customer will be advised. Flat cleaning and linens change of the bed and bathroom is done every three days (to respect environment), only for stays longer than few days. If the customer requests a daily cleaning, there is an additional charge equal to € 12,00 per day.

Smoking is not allowed into the apartment.

ARRIVAL
From 14,00 to 20,00. Please contact us for arrival in different hours to   +39 0577940306 or +39 3479779390 for the flat and to +39 0577940842 for the rooms.
DEPARTURE
By 11:00.
ANIMALS
Small size pets are allowed only with our authorization.